Each order is hand hammered and unique. Our turnaround is currently 3-4 weeks to be stamped and then shipped to you.
We offer two options for shipping:
1) parcel shipping that includes a tracking number
2) flat rate shipping that DOES NOT include tracking
Orders can typically take between 7-14 business days to arrive in Canada and US.
We are not responsible for lost, stolen or returned to sender packages.
We are not responsible for items delivered to an incorrect address supplied by the customer.
We are not responsible for any customs, duty or border fees.
Please double check your information and read product descriptions thoroughly before placing an order.
Due to the custom nature of our products, all sales are final.
If the situation occurs where your package was recieved damaged or defective due to shipping - a refund may be possible.
Within 2 days of receiving your package, contact with images and description of the damages.
Before a return or exchange can take place, the damaged/defective product must be returned in original packaging and condition. Shipping costs are the customer's responsibility.